Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.

Earnings: up to £16.50h inclusive of service charge (raising from 1st April)

Location: London, EC2M 3YD

Contract type: Fixed Term (until October 2025), 30 hours per week, latest finishing time 23.00

We are looking for an experienced and talented waiter to join our front-of-house team for the re-opening of our outdoor restaurant, Terrazza Eataly, for the spring and summer seasons. As a Waiter/Waitress/Server you will coordinate the service station and communicate with both front and back-of-house personnel to provide a dining experience that exceeds guest expectations. Your commitment to providing exceptional service, coupled with your extensive product knowledge, will ensure that our guests enjoy a memorable dining experience. Successful candidates will have experience working in restaurants with table service and confident in managing their own section.

WHAT YOU WILL BE DOING...

• Greet guests and present them with the menu.
• Inform guests of specials, menu changes, answer questions regarding food and beverages.
• Consistently maintain outstanding knowledge of all food and beverage menu items.
• Take food and beverage orders from guests and relays to kitchen staff and bartender using a POS system.
• Prepares the bill when asked, presents, accepts payment, and provides change or credit card receipt.

Requirements

• At least 2 years of experience working as a waiter in a fine dining or upscale restaurant environment.
• Knowledgeable in food safety and allergens.
• Confident in making menu recommendations and taking accurate food and drinks orders.
• Good knowledge of Italian wine and cuisine is an advantage.
• Ability to be flexible and work evenings, weekends, and bank holidays.
• Willingness to support multiple teams.
• Available for a minimum of 30 hours per week.
• Valid right to work in the UK.
• Fluent in English.

THE PERKS OF BEING AN EATALIAN...

• Tronc Scheme.
• 30-day holiday allowance that increases with the length of service (pro-rata).
• Free meal on shift.
• Internal career progression and global opportunities across the Eataly stores.
• 20% employee discount across retail, bars, and restaurants.
• Discounted Gym memberships.
• WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being.
• MyEataly - our own benefit portal offering you free discounts, rewards, and cashback programs.
• "Refer a Friend" and earn up to £300 per person.
• Cycle to work scheme.
• No interest technology loans.
• Employee assistance program.
• And much more available through our benefits platform.