South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

Are you ready to make a meaningful difference in the lives of others? Join the BCHA team as a Complex Needs Night Support Worker and embark on a rewarding career that values your contributions and growth.

What You'll Do:

• Work primarily within one geographic location with occasional reasonable travel.
• Collaborate with BCHA team members and external agencies, including Local Authority Housing Teams, Housing Benefit Teams, DWP, and more.
• Provide exceptional out-of-hours customer service, ensuring building security and the safety of both customers and visitors.
• Prevent breaches of occupancy agreements by proactively managing incidents and de-escalating situations effectively.
• Embrace and uphold BCHA's core ethical values: personal integrity, respect for every individual, outstanding service, teamwork, and adherence to organizational policies and procedures.

Why Join Us?

• Be part of a small, dedicated team of professionals who foster positive, trusting, and respectful relationships with customers.
• Play a key role in empowering customers as they work towards independence.
• Make a real, lasting impact in the lives of those you support.

If you are passionate about helping others and want to build a career in an ethical, supportive environment, apply today to join BCHA. Together, we can make a difference.

BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.

As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.

BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

Rolling interviews on offer. We will interview once we have received the application.

We are looking for people who share our for customer to support them to thrive

42 hours per week

6pm-6am shifts